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Withdrawal Policy

Withdrawal orders

Please note, that we only accept withdrawal requests of at least EUR 250 per transaction.

The provision of documentation is a prerequisite, prior to the execution of a withdrawal order.

  • Withdrawal of credit card deposits: Credit card deposits may be, according to credit card companies' regulations, returned to the same credit card when a withdrawal is performed. There is no fee on withdrawals made via credit card.
  • A withdrawal to a bank account where initial deposits have been performed by credit cards will be executed back to credit card or to a bank account at The company’s discretion. Withdrawals to a bank account may take a longer time period, due to additional security procedures and documentation required from the Customer.
  • Withdrawal to E-Wallets: customers depositing with the E-wallets can withdraw to the same E-wallet accounts – either Crypto wallets or through other E-wallet providers.
  • Withdrawal to a bank account where bank or wire transfers have been used for funding the account: The company will execute a wire transfer to the same bank account that was used for the deposit. Withdrawals to a bank account may take a longer time period, due to additional security procedures and documentation required from the Customer.
  • Please consider that it takes us 3-10 business days to process your withdrawal request.
  • Corresponding withdrawals will take up to 3 business days to reach your credit card or bank account.

Accounts that are active for less than 30 working days and have less than 25 trades will be charged 150 Euros Service Fee in case of full liquidation.

In the event o active bonus agreements, the amount of your withdrawal request will be honored after deducting the initially accumulated bonus promotion. For more details contact us here ([email protected])

If there are no active bonus agreements, your account is fully verified and the withdrawal amount is not bigger than your current balance, the withdrawal will be handled within 3 business days.

Withdrawals are processed Monday to Friday (excluding banking holidays). If 2 business days have pass and your withdrawal request is still pending, please contact our Support team here ([email protected])  to find out what terms need to be completed in order for the request to be completed.

If your withdrawal request has been completed and 7 days have passed and you are unable to locate the funds, please contact us here ([email protected]) - we will provide detailed information and/or documentation about the payment.

Risk Warning:

Trading Contracts for Difference and Foreign Exchange is highly speculative and carries a level of risk that may not be suitable for all investors. You may lose some or all of your invested capital; therefore, you should not speculate with the capital you cannot afford to lose. You should be aware of the risks associated with trading CFD’s and Foreign Exchange. In addition, please take into account your current knowledge level of trading experience and seek independent advice if necessary. We kindly advise all our clients to make sure that you carefully have read all the available. Terms & Conditions and the included Risk Disclosure statement prior to undertaking any operations on our trading platform. We do reserve our rights to cancel all or a single client deal which is connected to any suspicious activity without preliminary notice.

Under no circumstances shall we have any liability to any person or entity for (a) any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs or (b) any direct, indirect, special, consequential or incidental damages whatsoever. We strictly do not provide investment advice.

Fibonetix is owned and operated by Zeus Tech & Trading Group Ltd, 24 Boulevard d'Avranches, 1160 Luxembourg

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