Please note, that we only accept withdrawal requests of at least EUR 250 per transaction.
The provision of documentation is a prerequisite, prior to the execution of a withdrawal order.
Accounts that are active for less than 30 working days and have less than 25 trades will be charged 150 Euros Service Fee in case of full liquidation.
In the event o active bonus agreements, the amount of your withdrawal request will be honored after deducting the initially accumulated bonus promotion. For more details contact us here ([email protected])
If there are no active bonus agreements, your account is fully verified and the withdrawal amount is not bigger than your current balance, the withdrawal will be handled within 3 business days.
Withdrawals are processed Monday to Friday (excluding banking holidays). If 2 business days have pass and your withdrawal request is still pending, please contact our Support team here ([email protected]) to find out what terms need to be completed in order for the request to be completed.
If your withdrawal request has been completed and 7 days have passed and you are unable to locate the funds, please contact us here ([email protected]) - we will provide detailed information and/or documentation about the payment.
Trading Contracts for Difference and Foreign Exchange is highly speculative and carries a level of risk that may not be suitable for all investors. You may lose some or all of your invested capital; therefore, you should not speculate with the capital you cannot afford to lose. You should be aware of the risks associated with trading CFD’s and Foreign Exchange. In addition, please take into account your current knowledge level of trading experience and seek independent advice if necessary. We kindly advise all our clients to make sure that you carefully have read all the available. Terms & Conditions and the included Risk Disclosure statement prior to undertaking any operations on our trading platform. We do reserve our rights to cancel all or a single client deal which is connected to any suspicious activity without preliminary notice.
Under no circumstances shall we have any liability to any person or entity for (a) any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs or (b) any direct, indirect, special, consequential or incidental damages whatsoever. We strictly do not provide investment advice.
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