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Privacy Policy

Fibonetix.com strives to provide all clients with the highest level of confidentiality, security, and integrity of their personal information by taking supreme safeguard measures at all stages of the company's activity.

By creating an account at Fibonetix.com, you acknowledge your willingness to place certain private data on our site which will be treated as confidential and will be stored, processed and used exclusively for the purpose of verifying and confirming your identity, maintaining your trading account, enhancing the security and services, conducting statistical and marketing research, informing you on the ongoing promotions and opportunities, and deterring money laundering and other fraudulent activities.

Once becoming our client, you accept responsibility for supplying the company with up-to-date, honest and accurate information on your identity. Furthermore, you undertake to register and trade on your own behalf without seeking to act fraudulently, adopt a false identity or pass your account to any third party for any purposes whatsoever.


Data Collection and Use

The company’s website Data Collection program includes gathering and storing the information our clients share freely on it, along with placing cookies in order to analyze the manner in which the company’s customers interact with the website.

All information collected by the company is shared only with its employees whose duty is ensuring the clients’ information confidentiality and security and involved in customer account verification.

We record and store all interactions between the customers and the company. These records may become a valuable source of reliable information in case a dispute arises between the customer and the company, and are a guarantee of successful dispute resolution.


The collected information, including Personal Information, can be used to carry out the following purposes:

  • To operate and improve the company’s website;
  • To promote the company, to tailor promotions and advertisements to your interests and needs;
  • To develop and maintain the security of the company’s website and the data stored;
  • To establish our communication by sending you service-related messages, transactional and promotional information;
  • To enforce the Company’s Terms and Conditions;
  • To comply with standards, laws, regulations and law enforcement requests. This includes responding to subpoenas, court orders, or other legal processes;
  • To investigate, prevent or take action regarding fraudulent activities, security, and technical issues.

User Data Protection Rights

According to the General Data Protection Regulation, the company has amended new user rights to data protection:

  1. Right to rectification: You have the right to request that your personal data be updated or corrected.
  2. Right to be forgotten: You have the right to request that your personal data be permanently deleted.
  3. Right to portability: You have the right to request that your personal data be sent to another organization or competitor.
  4. Right to object: You have the right to object to specific types of processing or use of your personal data.
  5. The right of access: You have the right to be informed of any and all of your personal data that has been collected, as well as its intended use.

Information Disclosure

Under no circumstances should The company disclose any personal information concerning our current and former clients to third parties unless the disclosure is requested by following:

  • an order issued by a competent Court;
  • regulatory authorities whose jurisdiction is applicable to the regulation of the activity of the company, its clients and associates or to the territories where The company has clients or providers;
  • relevant authorities investigating or preventing fraud, money laundering, and other illegal activities;
  • one of The company’s brokers in order to satisfy our clients’ demands, execute their direct instructions and for other purposes related to providing them with the company’s services;
  • credit reference agencies, banks, and other financial institutions being in charge of identification, credit checking, fraud prevention, and anti-money laundering operations. To do so they may check the details you supplied against any particulars on any database (public or otherwise) to which they have access. These details may be also used for future assistance to other companies regarding the verification procedure. We undertake to retain all records of the search;
  • providers creating, maintaining and processing databases, offering record keeping, email transmission or messaging services and any other services that assist us with collecting, processing, storage of our customers’ information, contacting them or improving the provision of The company’s services determined by its Terms and Conditions.
  • statistics service providers we cooperate with aiming to improve our marketing strategies (the data will be provided in an aggregate form);
  • market research call centers conducting surveys via phone or email for the purpose of improving our services (we provide such centers with contact details only);
  • you personally or with your consent;
  • our affiliates or any other company in the Trade group ;
  • The company’s employees for the purpose of performing their duties towards the company’s clients and assuring the efficient functioning of the platform.

Cookie Policy and Remarketing Tools

The company uses online remarketing tools in terms of its promotional campaign. Thus, our ads may be shown by third-party vendors on different Internet sites.

Please note that we use cookies for tracking, analysis, content testing, recognizing when you sign in to our website or leave it and providing you with more accurate promotional materials tailored specifically to your language, trading preferences, etc.

We don’t collect e-mail addresses, phone numbers, credit card numbers or any other personally identifiable information (PII) within the scope of our Cookie Policy. The company doesn’t associate PII with remarketing lists, cookies, data feeds or other anonymous identifiers used for analytics and advertising.

The company data targeting doesn’t involve tracking personally identifiable or sensitive information and is limited to such data as demographics or geolocation. Please note that we never send accurate Google GPS location information without our customers’ consent.

We don’t use remarketing lists with any sensitive information about our website visitors, whether we collected it directly or associated it with a visitor, based on the visitor’s profile or behavior on our website. Such restrictions on the information used in remarketing lists apply to both individual web pages and The company’s entire website that is why remarketing ad content will not contain any PII.


Cookies Management

Your browser allows managing cookies in its settings.

Please note that our website issues cookies by default any time you visit it unless you have set your browser to refuse cookies.

In case you do not agree with our website’s Cookie Policy or do not want fibonetix.com to store cookies on your PC or mobile device, you can simply refuse cookies in your browser’s settings. Please be informed that refusing cookies may affect our website’s functioning by making some services unavailable.


Communication between The company and the Clients

We may, from time to time, contact our clients by telephone or e-mail for the purpose of executing the terms of our agreement, offering the information about The Company’s Forex, CFDs, financial market activity and current promotions or conducting market research.

By agreeing to our Terms and Conditions as part of the account registration process, you consent to participate in such interaction. Any client is free to opt out of further calls or e-mails from The company at any time simply by contacting the company and asking our managers to exclude them from The company’s mailing and calling lists.


Questions

If you have any queries regarding our Privacy Policy, Terms and Conditions, your personal account or any other questions related to the company’s activity, don’t hesitate to contact us by telephone or e-mail which can be found in our website’s "Contact Us" section.


Privacy Policy Updates

The Company’s Privacy Policy is subject to modification without notice. You are hence advised to check this document for updates from time to time.

NOTICE: The company has updated its Privacy and Cookie Policies according to the new European General Data Protection Regulation which comes into effect on May 25, 2018.

Risk Warning:

Trading Contracts for Difference and Foreign Exchange is highly speculative and carries a level of risk that may not be suitable for all investors. You may lose some or all of your invested capital; therefore, you should not speculate with the capital you cannot afford to lose. You should be aware of the risks associated with trading CFD’s and Foreign Exchange. In addition, please take into account your current knowledge level of trading experience and seek independent advice if necessary. We kindly advise all our clients to make sure that you carefully have read all the available. Terms & Conditions and the included Risk Disclosure statement prior to undertaking any operations on our trading platform. We do reserve our rights to cancel all or a single client deal which is connected to any suspicious activity without preliminary notice.

Under no circumstances shall we have any liability to any person or entity for (a) any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs or (b) any direct, indirect, special, consequential or incidental damages whatsoever. We strictly do not provide investment advice.

Fibonetix is owned and operated by Zeus Tech & Trading Group Ltd, 24 Boulevard d'Avranches, 1160 Luxembourg

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